Suggested Topics for Admin Mentors and Their Mentees

• Getting Started/Organizational Development
  • Daily planning (calendars)
  • Organizing work area
  • Setting up files, using Google Drive
  • Handling (returning) phone calls/e-mails
  • Office staff relationships (with co-workers, supervisor(s), etc.)
  • Guidance and advice with online onboarding (Extension Onboarding Moodle Course)  - new users can self-enroll in the course, will require Unity ID to enter
  • N.C. Cooperative Extension Intranet - will require Unity ID to enter
• Organizational Structure
  • Organizational charts for the district and county and Extension overall
  • Policies and procedures for the district, county and as a university employee
  • Roles and job descriptions within the district, county and Extension
  • Extension Acronyms and Abbreviations
  • Extension Directory
• Financial Management
  • Budget management
  • Spending procedures
  • Grants/alternative funding
  • State-specific applications and financial procedures
    • Wolfpack Reporting System - will require Unity ID to enter
    • College of Agriculture and Life Sciences (CALS) Business Office
      • Helpful CBO training resources (links to a Moodle page, will require Unity ID to enter)
      • Service Now portal  - will require Unity ID to enter
    • State PCard Manual
• Time Management
  • How to set priorities, boundaries
  • Balancing job and personal life
  • Scheduling meetings
  • Utilizing Google Calendar
  • Managing email
• Public Relations/Marketing
  • Professionalism
  • Branding guidelines (can use the New Employee Communications Toolkit as a great starting place)
  • Developing marketing materials (flyers, articles, press releases, etc.)
  • Relationships with local media
  • Relationships with local leaders (such as county officials)
  • Relationships with volunteers (such as advisory council members)
  • Responding to sensitive situations
  • Conflict resolution
• Professional development 
  • Membership in professional associations
    • District and State: North Carolina Cooperative Extension Administrative Professionals Association (NCCEAPA)
    • National: The Extension and Research Support Staff Association (TERSSA)
  • In-service trainings and educational opportunities through the Extension Learning Management System (XLMS) and Reporter - both links will require Unity ID to enter
• Technology
  • Extension IT resources
    • Computer Contact Information
    • Links to commonly used Applications (such as Zoom, Active Campaign, Eventbrite, etc.)
    • Application support